Privacy Policy

Effective date: October 30, 2026

• Who we are
• What we collect
• How we use it
• AI processing
• Who we share it with
• Retention
• Your rights
• Age limit
• Contact

1. Who we are

WARH, LLC operates YAYQ ("YAYQ", "we", "us") and provides the YAYQ mobile app and the website yayq.com (together, the "Service"). This policy explains what information we collect when you use the Service, how we use it, and the choices you have. If you have any questions, email us at support@yayq.com.

2. Information we collect

Account information

• Sign-in details. You sign in with Apple, Google or email to use YAYQ. We receive your email address and an account identifier from that provider. If you use Apple's "Hide My Email", we receive a relay address instead. We never receive your Apple, Google or email password.
• Profile. The name you'd like characters to call you, your gender (so characters address you correctly), your language, and the date you confirmed you are 18 or older.

Story content

• The messages you write and the replies characters write back.
• Your story progress, relationship level with each character, and diary entries characters write as your relationship grows.
• Characters you create. If you design your own character, we keep the description you write, the character our AI designs from it, and its generated portrait. Characters you create are private to your account.
• Memories. To keep stories consistent, we automatically create a short summary of each story and a list of facts you've shared about yourself (for example, your name or things you like). You can view and erase these memories in the app under Profile → Memories.

Purchases

• Your hearts balance, how hearts were earned or spent, your membership plan, and purchase records such as product and transaction IDs.
• Payments are processed by Apple (App Store) or Google (Google Play). We never receive your card or bank details.

Reports and support

• If you report a message, we keep the report, the reason you chose, any details you add, and a copy of the reported message.
• If you email us, we keep your message and our reply.

Technical information

• Our hosting providers automatically record basic request information, such as IP address, device and operating system type, app version, and the time of each request, for security and to keep the Service running.
• If you opt in to attribution analytics, the native app uses Kochava Free App Analytics to measure installation sources, sessions, paywall views and completed purchases. The SDK may collect IP address, device and operating-system information, app version, timestamps, an installation identifier, and, on Android, Play Install Referrer and App Set ID. Purchase events include the amount and currency. We do not integrate advertising-ID tracking modules.

3. How we use your information

• To provide the Service: create your account, run your stories, and save your progress.
• To generate character replies, story suggestions, memories and diary entries with AI (see section 4).
• To process purchases, credit hearts, and apply membership benefits.
• To keep the Service safe: enforce our Terms of Use, filter prohibited content, review reports, and prevent fraud and abuse.
• To respond to your questions and support requests.
• To understand overall usage and improve the Service, using aggregated information wherever possible.
• To comply with legal obligations.

We do not send conversations, memories, character content, account names or email addresses to Kochava, and we do not use your conversations to train our own AI models. If you opt in to Kochava attribution analytics, Kochava receives the limited information described below and may use it for its own commercial purposes, including sharing or sale.

If you are in the European Economic Area or the United Kingdom, we rely on these legal bases: performance of a contract (providing the Service you asked for), legitimate interests (keeping the Service safe and improving it), legal obligation, and consent where we ask for it.

4. AI processing

Characters in YAYQ are fictional and powered by artificial intelligence. To write a reply, we send your latest messages together with recent story context, the story memories described above, and the name you've chosen to our AI providers. The providers process this information to generate the reply and return it to us under their API terms.

Please don't share sensitive personal information in your stories, such as passwords, financial details, health information, or your home address. AI-generated content may be inaccurate and does not represent the views of a real person.

5. Who we share information with

We use the following providers to run the Service. Kochava attribution is optional and, as explained below, its free service also obtains data-use rights for its own purposes:

We may also disclose information if required by law or a valid legal request, to protect the rights, safety and security of our users or the public, or as part of a merger, acquisition or sale of assets, in which case this policy will continue to apply to your information.

Optional attribution analytics and data choices

The native app asks for your permission before starting Kochava. On iOS, Apple tracking permission must also be granted; denying it keeps Kochava off. Declining has no effect on access to YAYQ. Change your choice at any time under Profile → Attribution analytics. Turning it off stops future SDK collection and conversion reporting; it does not automatically erase data already collected. You can request access or deletion by emailing support@yayq.com. If needed, we will explain how to identify your installation securely; do not email chat content or passwords.

Kochava's free-service agreement grants it a perpetual, irrevocable, worldwide, transferable license to use, combine and create derivatives of the data processed by its platform. The agreement requires this disclosure: “We collect the following categories of your personal information and may sell it to third parties: identifiers, commercial information, internet or other electronic network activity information, geolocation data, and inferences drawn from these categories.” Our integration does not request precise location or advertising-ID access and does not supply account identity, chats or memories. IP addresses can reveal approximate location. See Free App Analytics privacy policy and its service agreement.

Do Not Sell or Share My Personal Information: leave attribution analytics off, or turn it off in the app. Contact us for requests concerning previously collected data. This choice does not limit ordinary use of the Service. The website and web app do not initialize Kochava.

6. International transfers

Our providers may process information in the United States and other countries that may have different data protection laws from yours. Where required, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses.

7. How long we keep information

• We keep your account and stories for as long as your account exists.
• When you delete your account, your account, profile, stories, memories, diaries, relationship progress, hearts and purchase records are removed from our active systems immediately, and from backups within 30 days.
• Reports you submitted are kept without your account ID so we can continue to keep the Service safe.
• Apple, Google and RevenueCat keep their own records of purchases under their own policies, and we may keep limited records where the law requires it.

8. Your rights and choices

• In the app: change your name, erase individual memories or all memories, delete a story, or delete your entire account under Profile → Delete Account. See how to delete your account.
• By email: you can ask us for a copy of your information, to correct it, to delete it, or to object to or restrict certain processing. Email support@yayq.com from the address linked to your account, or include your account ID shown in the app. We will respond within 30 days, or sooner where the law requires.
• EEA and UK residents also have the right to data portability, to withdraw consent at any time, and to complain to their local data protection authority.
• California residents: you have the right to know, delete and correct your personal information, and to not be discriminated against for exercising these rights. Optional Kochava attribution may involve sale or sharing of limited device and conversion data. You may decline or withdraw consent using the in-app Attribution analytics controls described above, and request deletion by email. We do not send chat content to Kochava or use it for advertising inferences.

9. Security

We use encryption in transit, access controls, and reputable infrastructure providers to protect your information. No system is completely secure, so we can't guarantee absolute security, but we work to protect your information and will notify you of a breach where the law requires.

10. Age limit

YAYQ is only for adults aged 18 and over. We do not knowingly collect information from anyone under 18. If we learn that a user is under 18, we will delete their account. If you believe a minor is using YAYQ, please contact us.

11. Changes to this policy

We may update this policy from time to time. If we make material changes, we'll let you know in the app or by email before they take effect. The effective date at the top shows when this policy last changed.

12. Contact us

Questions or requests about your privacy: support@yayq.com